• The Early-bird Voucher purchase period ended on October 10, 2025. New vouchers are no longer available.
• Use an Early Bird Coupon: Receive $300 off the snow shovel.
• Customers who purchased Early Bird Coupons can redeem them starting October 22. Coupons will be sent by email, are non-transferable, and can only be used on the account that purchased them. If you do not receive your coupon by October 25, please contact us.

The first limited batch of 50 snow shovels will start shipping from the overseas warehouse on November 26 (US), with shipments processed in the order of purchase.

• The Mowrator Snow Plow Kit comes with a one-year warranty period.
• Mowrator offers a 30-day return period, effective from the date of product receipt.
• Returned products must be in their original packaging and remain in a resalable condition.
• For more details, please refer to the official Refund & Exchange Policy on the Mowrator website.

• The snow shovel comes with free anti-slip chains for the tires—and here’s how they help:
  The chains increase the pressure of the tires on the ground, letting them dig into snow and even ice.
• The machine’s own weight presses down on this uneven, gripping structure, creating strong traction.
• Plus, snow doesn’t stick to the chains. Unlike rubber tires (where snow gets stuck in the tread gaps and weakens traction), the chains keep their grip.
• That’s why the Mowrator can clear snow easily on snowy surfaces.

• We provide two types of guides for easy onboarding: a detailed user manual and step-by-step video tutorials. Both are designed to help you master the Mowrator quickly.
• The physical user manual will be included in your product package. As for the video tutorials—they are being updated continuously, and we guarantee you’ll have access to them before your Mowrator arrives, so you can prepare in advance.