Shipping Policy
Thank you for visiting and shopping at mowrator.com.
Standard Order Shipping
- U.S. Customers: Mowrator S1 orders are processed within 1-2 business days.
Please note that the delivery time may vary depending on your location from our warehouse.
Orders are not shipped or delivered on weekends or public holidays.
If you are located outside of these countries and would like more information about delivery schedules, please don't hesitate to contact our support team at support@mowrator.com. We will consult our international logistics department to provide you with a more accurate delivery estimate.
Shipping Costs
Dedicated to transparency and convenience, we have integrated a shipping cost calculator at checkout. This tool offers accurate shipping fee estimates before finalizing your purchase.
If you require assistance, our support team is consistently available to address any inquiries or concerns you may have.
Taxes and Duties
We cover the costs of taxes and duties.
Tracking
Once your order ships, you will receive an email notification containing a tracking number. You can use this tracking number to monitor the progress and location of your package during transit.
If your tracking information has not been updated within 10 business days, please contact support@mowrator.com.
Shipping Information
Please ensure that all shipping information provided is accurate. We will not be liable for any losses, such as missing parcels, package damage, delays, or other issues arising from inaccurate shipping details provided by customers.
If you have any special shipping requirements or need to make changes to your order, please contact our customer support team at support@mowrator.com / +1 (562)-568-8868 before placing your order.
Address Correction Fee
Address modifications before order shipping will not incur any fees.
Address modifications after shipping will incur a $50 address correction fee.
Returns and Exchanges:
- We accept returns and exchanges within 30 days of delivery for unworn, unwashed, and undamaged items. Please keep the original package.
- For more information on our returns and exchanges policy, please visit Return and Refund Policy.
Please note that this shipping policy is subject to change without notice. For the most up-to-date information, please refer to our website.